After practically imploring for a cancellation of their service, they still keep sending me bills. Better yet, they are “threatening” me that the unpaid bills will be sent to collection agencies if not paid at once. How else do they want to “force” out money from their customers? Is it very hard to understand that I do not want their service? Have I signed any contract stating that I am their permanent customer? This is just another one of their plans of not refunding the money they owe and in other words, now threatening me to stay with them.

Just for clarification. I do not use their service and I have possibly used 10 MB of bandwidth during my whole time as their customer and for which I have paid them $12.95 plus the $4.02, in total $16.97. I neither had abused neither used their service for any website and or other reasons.

Please see the following emails:

On Tue, 7 Feb 2006 23:54:22 -0500, me @ yahoo.com wrote:

Mr. Du**g
I will update that WHT post Mr. Du**g if you kindly return my $4.02 which I am not ought to pay.

On a side note, I believe I was extremely fair. I “tried” out your service and I “did not” abuse it. I probably used about 10 MEGS of bandwidth all throughout the time I was your customer. I did not come 99.9% close to the resources that I actually paid for and deserve. I think it is unfair that you treat me like some kind of a beggar and keep me waiting for three days while I ask you for a downgrade and keep adding costs that should not be there. I am customer and a person who has the right to freedom of speech and press.

Anyway, if you are kind enough and understanding to refund the amount, I will be very kind and understanding to update the post and my future posts and feedbacks that concern your company. Thank you for your time.
You know, I am a college student. I earn $7.00 an hour. Therefore, I see my $4.02 as more than half of my working hour wage. I believe you have been there yourself and understand the deprived feelings yourself.
Kind Regards,
Host*****

On Tue, 14 Feb 2006 04:21:43 -0500, billing @ hostingzoom.com wrote:

I did not handle this issue previous to me setting up your budget account but have taken the time to review it completely and have a full understanding of the issue. The $4.02 you are entitled to and will be refunded. Your plan starts/renews on the 1st of the month for $12.95/mo.

I will have billing refund the $4.02 however you are responsible for the current outstanding balance of $12.95 due on your account. Your account renews on 3/1/06.

Regards,
Kiet Du**g
Customer Support

On Tue, 14 Feb 2006 04:54:22 -0500, me @ yahoo.com wrote:

Mr. Do**g,

I do not want a credit. I want a cash refund to my account. I do not wish to continue with ResellerZoom! Thank you.

Kind Regards,
Host*****

On Tue, 15 Feb 2006 12:13:58 -0500, billing @ hostingzoom.com wrote:

You have an outstanding invoice due of $12.95 which the $4.02 was applied to. You still owe $8.93 on the current invoice. If you don’t wish to continue then fill out the cancellation form to stop billing. That does not mean you are not obligated to pay the outstanding balance.

If outstanding balances are not paid they are sent to an outside collections agency. You are free to read our TOS at www.resellerzoom.com/tos.shtml.

Regards,
Kiet Du**g
Customer Support

I would like to know what would you do if you were caught up without any kind of a contract, a company that practically forces you to pay them “regardless” you use their service or not?